Privacy Policy

Last updated: May 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (email, name)
  • Payment information (processed securely via Dodo Payments)
  • Generation prompts and uploaded images/videos
  • Usage data (models used, credits consumed)

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI generation services
  • Process payments and manage credits
  • Communicate with you about your account
  • Analyze usage patterns to improve our platform

3. Data Storage & Security

Your data is stored securely using Supabase (PostgreSQL database) and Cloudflare R2 (media storage). We implement industry-standard security practices including encryption at rest and in transit. Generated content is retained for 3-30 days based on your subscription tier and then automatically deleted.

4. Third-Party Services

We use third-party services for:

  • AI generation: PiAPI.ai, ApiMart.ai, Replicate
  • Authentication: Supabase Auth with Google OAuth
  • Payments: Dodo Payments (Creem.io)
  • Media storage: Cloudflare R2

These providers have their own privacy policies and data handling practices.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and data
  • Export your generated content before deletion
  • Opt-out of marketing communications

6. Cookies

We use cookies for authentication and session management. See ourCookie Policyfor more details.

7. Contact Us

For privacy-related questions, contact us at: support@videobao.com